Support
We're here to help. Pick the channel that fits.
For account, billing, integration, or sensitive questions:
We aim to reply within one business day.
Documentation
The fastest answer is usually in the docs.
- Quick Start — install, first crawl, first extract in 5 minutes
- API Reference — every parameter, every endpoint
- Examples — copy-paste recipes for common patterns
- Self-Hosting Guide — run Crawl4AI on your own infrastructure
GitHub
For bugs, feature requests, and library issues:
github.com/unclecode/crawl4ai/issues
Please search existing issues first, and include a minimal reproducible example when filing a bug.
Community
- Discord — chat with other users and the team: discord.gg/crawl4ai
- Twitter / X — release news and tips: @unclecode
Status
Live status of the hosted service:
- Dashboard: crawl4ai.com/dashboard
- Incidents and maintenance windows are posted in the in-app notification bell
Security
Found a vulnerability? Please report it privately so we can fix it before disclosure:
Include reproduction steps and the affected component. We will acknowledge within 48 hours and keep you informed through resolution.
Workspace add-on testers
If you are a draft tester for one of our Google Workspace add-ons (e.g. Crawl4AI for Sheets) and want to opt out:
Email unclecode@crawl4ai.com with the subject "Opt out of draft tester programme" and we will remove your address.
Contact
Crawl4AI 38 Beach Road, #26-12, South Beach Tower Singapore 189767 unclecode@crawl4ai.com